Please Send Your Custom Cake Order to

            (Monday-Friday)  Our cake consultants will contact you for further discussion

  • 48-hour is required for custom cakes(*lead time varies for fondant cakes*)
  • Weekend pick-up orders must be confirmed and paid by Thursday
  • 24-hour cancellation notice required to avoid 15% restocking fee
  • Your Phone Number
  • Pick up Date and Time
  • Number of Servings
  • Type of Event
  • Cake Flavor and Decoration Requirements


Russell’s Bakery Cake Refund Policy 

  • In the unlikely event that you are not happy with your Russell’s Bakery cake, please inform us about the problem in store. Once the cake leaves the store, we are not responsible for any damage during transportation and will not able to refund.
  • Full or partial refunds, or store credit are decided on a case-by-case basis. If we have made a genuine mistake (the product was not made correctly), we will certainly correct it. We are not able to offer refunds in cases where the product was baked and decorated correctly, but a flavor or texture didn't meet a personal preference.